Frequently Asked Questions
Everything you need to know about your Rebecca Minkoff experience, from shipping to signature styles.
What is your return policy for handbags and apparel?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking number. You can also log into your Rebecca Minkoff account to view your order history and real-time shipping updates.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and selected shipping method.
How do I care for my leather Rebecca Minkoff bag?
To maintain the quality of your leather, we recommend avoiding prolonged exposure to direct sunlight and moisture. Use a high-quality leather cleaner and conditioner to treat the surface and store your bag in its provided dust bag when not in use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Affirm and Klarna for qualifying purchases.
Can I change or cancel my order after it has been placed?
We strive to process orders as quickly as possible. Once an order has been sent to our warehouse, we are unable to make changes or cancellations. Please double-check your shipping address and items before completing your purchase.